We are here to serve and support your shade structure and shade sail needs, therefore should there be any further questions please do not hesitate to contact us and we will do our utmost to answer any questions you may have about our fabric tension structures.

Shade Structure Questions

How are Shade ‘N Net Shade Structures different?
Shade ‘N Net structures are designed and engineered for a cross section of sectors. After many years of responding to the needs of customers we have developed a full line of models that cater to each target group’s requirements. Additionally, our factory is equipped with a steel fabrication facility, powder coating and architectural membrane sewing department, operated by a team of professionals with many years of fabricating experience.
Does Shade ‘N Net sell ‘direct-from-factory’?
Yes, Shade ‘N Net can sell direct from the factory in areas where we do not have any area representative.
How safe are the shade structures for children?
Our steel structures are produced to withstand 90-140 miles per hour depending on local requirements.
How does one know what type of structure to order?
Each application e.g. bleachers, or playground equipment covers are different, however, the following “footprints” are the typical shapes of our structures;
Super Structures are typically to cover large rectangular area such as basketball courts, large playground equipment, swimming pools and volleyball courts.
How does one determine ‘entry height’ on a structure?
Entry height is the distance from the ground to the lowest point of the canopy at the top of the column.
What is ‘peak height’ on a structure?
The peak height is the highest point on the structure from the ground up.
What are the different types of structures available?
Our “footprints” are; Square, Rectangular, Triangular, Hexagonal and Octagonal

Our roof designs are typically pyramids and hip roofs.

Explain the UV protection claim on our structures?
The shade netting is manufactured using UV stabilized polyethylene; the stabilizing factor is created by adding UV additives to the polyethylene pellets during the extrusion process.
Are our structures cooler underneath compared to other structures?
Yes, definitely, our shade structures are at least 15 degrees cooler underneath compared to conventional steel roofed structures in warm to hot areas.
How are the steel structures manufactured?
Our structures are made utilizing heavy steel frames which are extremely durable and meet applicable ASTM standards.
What type of fabric is used on the top of shade structure?
The fabric used in our structures is made from Ultra violet stabilized high density polyethylene, constructed with monofilament and tape lock-stitch knitting process. We warranty the shade netting for 10 years against rotting, mildew and fading.
Is the shade netting fire resistant?
Our shade netting has a class a fire rating. Fabric is manufactured in accordance with National Fire Protection Agency NFPA 701-99 flame resistant test and ASTM E-84.
How sturdy are our structures?
Our steel structures are produced to withstand 90-140 miles per hour depending on local requirements.
How are shade structures anchored in the ground?
Columns are embedded in concrete either by directly in the ground or bolted to concrete piers per engineered designs.
Are the shade structures water proof?
No, they are not water proof, but shade structures are 85% water repellent, this is due to the tight-stitching characteristic of our fabric and the slant factor of the top.
Is the entire shade structure warranted?
Steel – warranted for 20 years
Shade netting – warranted for 10 years
What colors are available?
Our tops come in a variety of 13 colors, see color chart on Features and Specifications page.

Ordering Questions

How do we order?
To ensure prompt delivery of your shade structure please order your structure 6 weeks prior to your required date.
What is the delivery time from order?
Delivery time is 6 weeks from time of order.
I am a non-profit organization; do we pay taxes on the structures?
If you are a tax exempt organization please supply a current qualifying tax exempt form.

Maintenance Questions

What maintenance is required for shade structures?
Simple hosing of water to remove dust and debris from the top of structure. Our shade fabric is manufactured from high density polyethylene HDPE, which is resistant to dirt and does not retain moisture.
How does one clean the shade top?
Periodic cleaning with a water hose is recommended. You may also use a weak concentration on non-abrasive PH neutral detergent in warm water with a maximum temperature of 120 degrees. It is important that the detergent you use does not contain any acidic chemicals or solvents, as this might weaken the shade fabric’s resistance to UV radiation.
What does it mean that the shade netting is fade resistant?
Due to the Ultra violet additives in the extrusion process the UV stabilization is embedded in the thread which stops the netting from deterioration from UV rays of the sun.
What is the difference between shade netting and canvas?
Canvas is made from the natural fiber of cotton, thus has a relationship with the elements. Once dust particles come in contact with canvas the bacteria from the environment attach itself to the netting and creates mildew and mold. HDPE – high density polyethylene does not absorb moisture and therefore the bacteria will not attach to the netting.
What is the risk of vandalism to the shade structures?
Our steel structure uses steel support posts, does not have any footholds or climbing rungs or posts. Our canopies are usually over 10 feet at the lowest point and are far out of reach from the ground. Canopy replacements value is approximately 20% of structure price, so repair costs are low in the event of vandalism.

Installation Questions

Does Shade ‘N Net install the shade structures?
Shade ‘N Net installs shade structures through our existing dealer network. However should you desire to do your own installation, Shade ‘N Net will provide complete installation instructions for your construction prone PTA/PTO members, school maintenance employees or a local contractor. In special needs situations, we are able to provide expert supervision using your labor.
What assistance is given for customers to install their own shade structures?
Your shade structure kit comes with a comprehensive set of installation instructions, our step-by-step guide makes it easy for facility managers, building contractors, volunteering Parents to follow and install shade structures.
How will the structures be shipped?
Structures are shipped from our Phoenix factory directly to you.
What is included in the shade structure kit?
All components of the shade structure are included in your kit, except the installation materials. However a full list of items and equipment required is outlined in your installation manual.
What else is required to purchase to complete the installation?
The Shade Structure Installation manual we provide will give you a complete list of requirements. However we will outline a few points to assist your question.

Depending on the amount of posts of the shade structure you order, the following includes materials you will need.

– Ready to mix 3000 PSI concrete approximately 5-6 bags per post
– (4) pieces of wire mesh 18’ x 4’ (depends on hold size) or specified rebar cages
– (2) 5’ long 2 x 4 studs and other scrap lumber for bracing posts while concrete sets

What equipment is needed for installing shade structures?
A full list of equipment is outlined in the Shade Structure installation manual, however we will outline a few points to assist your question.

– chalk line and marker
– 25’ or longer tape measure
– 9/16” x ¾” wrench
– (2) 6’ ladders
– String line level
– Plumb and bubble level
– 3’ level
– Drill and extension chord
– 1/2 “ masonry drill bit

Does installation of the shade structures require a building permit?
Municipalities have different regulations and it would be wise to check with your local office for local legislation.
What is the estimated installation time on an average size structure?
Based on a crew of (3) three men, we estimate 4-6 hours to set the posts in concrete, and approximately 3 hours to erect the upper structure with the top.